Refund request — Ledger

Request a refund

Submit the details below and our team will review your crypto payment and process eligible refunds to a wallet you control.

BTC ETH USDT LTC SOL + MORE

Your details

Full name *

Enter your full name.

Email *

Enter a valid email address.

Order / payment ID *

Enter the order or payment ID.

Payment being refunded

Cryptocurrency used *

Select the cryptocurrency you paid with.

Transaction hash / TXID * from the original payment

Enter the transaction hash.

Amount paid *

Enter the amount you paid.

Refund destination

Wallet address to receive refund *

Enter a wallet address to receive the refund.

Reason

Reason for refund *

Select a reason for the refund.

Proof of payment optional — screenshot or receipt

Click to attach a file

I confirm the information above is accurate. I understand refunds are sent only to the wallet address provided and cannot be reversed once dispatched.

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Request submitted

Your refund request has been logged. We'll email you once it's been reviewed, and again when funds are sent.

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